Why Does My Keurig Keep Turning Off (A TOTAL Guide to Fixes!)
Have you ever had your Keurig turn off mid-brew? It’s not the end of the world, but it can be pretty annoying when you’re trying to enjoy a cup of coffee and all of a sudden your machine shuts down.
Luckily, there are some easy ways to fix this problem and make sure that your Keurig is always working properly.
What are the possible reasons why your Keurig keeps turning off?
The exit needle is clogged or broken
The first thing to check is whether the exit needle is clogged or broken.
If this is the case, water will not make its way through the K-cup and the machine will automatically shut off.
To avoid any mishaps, Keurig will automatically shut off to avoid overflow of water back into the pod holder.
You can try to clean the needle with the help of a tool that comes with a coffee machine, or you can use the paper clip method.
Start by unplugging your Keurig and removing any accessories like carafes or K-cups from inside it.
Remove all of these items from inside your Keurig so that you can get behind them without damaging anything else in your kitchen.
Then use some sort of small wire brush on your exit needle so that it’s clear of any debris that might be blocking it up (this could be as simple as using a toothpick).
If this doesn’t work, then consider replacing your exit needle gasket, but only if it’s damaged beyond repair.
The water magnet Reservoir alignment is off center
If your Keurig keeps shutting off, it’s probably because the water magnet is misaligned from its original position.
The water magnet Reservoir alignment is off center and causes the Keurig coffee maker to not be able to brew.
To fix this issue, unplug the machine and remove the water reservoir before brewing.
Check the magnet inside the water tank to make sure that they are aligned before brewing.
If this doesn’t work, gently tap the tank near the magnet housing until it moves back into place.
If it still doesn’t move after this, empty any water in the tank, clean it with gentle soap and then fill the water reservoir again.
You ran out of water from the water reservoir
Now this is the case of the situation that deals with user error.
But it’s perfectly understandable, the water reservoirs are in the back of the machine and are sometimes hard to see.
Keurig machines often have low water indicators thanks to the magnets used in the reservoir tank.
But if this is something that’s not working or if you are brewing a ton of coffee, this low water reservoir indicator might not let you know that your water is low.
When the water is low in your Keurig, it will stop Brewing. The pump won’t shut off and in normal cases, the low water indicator will light up.
All you have to do is refill the tank and the magnet will send a signal to your Keurig to begin Brewing again.
Your Keurig needs descaling
If your Keurig keeps shutting off, it could be because the machine is clogged or broken.
To keep it running at full capacity, we recommend descaling your Keurig machine regularly.
The bottom of the k-cup is unpunctured, which means that there’s no hole in the cup to allow water through.
This can cause a clogged needle or magnet, which can cause the Keurig to shut off.
Keurig sells a descaling solution that you could use or you can try a combination of white vinegar and water.
You’ll simply use the solutions to cycle through your Keurig multiple times to clear out any build-up of limescale that can occur over time.
The coffee pod lid is not securely shut
If you’re having trouble with your Keurig, check to make sure that the lid of your coffee pod is securely shut.
If it isn’t, this can cause the brewer to turn off.
There’s also a possibility that water is leaking out of the pod enclosure and onto your countertop.
The Keurig can’t detect the leak if it hasn’t been secured properly, so it shuts down to prevent further damage.
The lid should click when you close it properly, so if you hear that click but still have problems with your Keurig, try opening up the enclosure lid and closing it right back down again.
Make sure you hear that click!
The puncture needles for your K-Cup are broken
Another reason for this is that the puncture needle on your K-Cup is broken and making it difficult for the brewer to work properly.
To fix this issue, you can manually puncture the bottom of your K-Cup or re-straighten the puncture needle using a pair of pliers.
If you notice that certain flavors are harder to puncture, consider trying out other K-Cup flavors instead.
A broken or damaged needle may cause the water line to be clogged which will cause the machine to shut off automatically due to the pressure buildup that comes from the stoppage.
If the machine has been in storage for a long time or if it has not been used recently, you might want to check the openings where the Brew comes from to make sure that nothing is clogged or damaged.
The water pump for the reservoir is not working
The first thing to check is whether or not the water pump for the reservoir is working.
The pump should be able to move water from the reservoir into the heating element, but if it stops working, it can cause overheating and eventually shut off your coffee maker.
To test it, unplug your machine and fill up a measuring cup with water until it reaches the limit of the fill line in your water reservoir tank.
Then activate your Brew. If you see that water being pushed into the heating element, then your pump is working fine!
If it’s not, then try and adjust the water tank to make sure that it is secured properly.
If your water pump is damaged, then you may need to send it in for repair.
Your Keurig heating mechanism has failed
Sometimes it might actually be the heating element that is at fault.
If you notice that your coffee is coming out cold or if your machine stops working completely, it might be due to the heating element failing.
You can try turning it off and turning the machine back on to see if that helps.
You may also have to reset your Keurig.
If the culprit is actually a heating element malfunction, then you’re going to need to get it repaired or replaced.
Your Keurig is not getting enough power
If your Keurig keeps shutting off, it’s likely because it isn’t getting enough power from the electrical output.
The first step to solving this problem is to check that you have the right voltage going into your machine.
The voltage should be 110 to 120 volts at 60 hertz, with a frequency of 50 hertz or less. If you’re unsure about how to check, ask someone who knows how to do it for help.
If you’ve confirmed that your Keurig has the right voltage going into it and it’s still not working properly, then try unplugging your Keurig for 30 seconds or so before plugging it back in again.
This will reset some internal components and may help solve any issues that might be causing the machine to malfunction.
You can also try using a different outlet to see if you get better results.
How can you fix a Keurig that keeps turning off?
There are a few different reasons that your Keurig may be shutting off. Knowing how to take care of the issue and get your Keurig back on is a must.
- Stuck parts. This is one common issue that may be making your machine turn off. To fix it, take the reservoir off and put it back on. Sometimes, when the reservoir is on securely, it can stop the brewing process.
- You may need a reset. This is another option that you might need to consider. To reset your Keurig, you first need to turn the brewer off. Remove the reservoir, plug the Keurig in and turn it on, then put the reservoir back on. You then need to open and shut the K-cup holder. This should reset the machine and get it working again.
- Other issues. If these two things do not work, you may need to send your Keurig off for repair at the factory. You can do this by contacting support.
Use a combination of white vinegar and water to descale
Your machine may be dealing with limescale as well.
To descale the tank and the machine itself, you need to put a combination of equal parts water and white vinegar into the reservoir and try to run a brew cycle.
This will help to remove any limescale that is in the reservoir as well as any potential build-up that might be inside the machine as well.
Use a very small needle to unclog the pin needle hole
Your needle may be clogged as well.
The needle is the small piece that punctures the top of the k cup to release the water and get the coffee going.
If the needle is clogged the machine may shut off to prevent damage.
To unclog the needle, use a very small needle or another small instrument to remove anything that may be stuck in the needle keeping it from working.
Make sure all accessories and components are placed incorrectly
Another issue you may be seeing is that the parts and accessories may not be placed on the machine correctly.
Keurig machines are designed to work only when things are in the correct place.
This is to prevent any issues and to prevent damage to the machine. Make sure that any accessories you are going to put on your Keurig are properly installed.
Make sure the lid is fully closed
If the lid is not properly secured it can also disrupt the Keurig and make it not work properly.
You should remove the lid and replace it to ensure that it is secure and that all the magnets and touch points are meeting.
Try disabling the auto-off feature
You may also want to disable the auto-off feature. To disable auto, you should follow these steps:
- Power the machine off while it is plugged in.
- Press the strong and 10 oz. mug buttons and hold them for three seconds. The auto-off light should turn off.
- After that, turn the brewer on, and the green light that says “auto off” should be off.
Try a manual restart
You may need to restart your Keurig. This is an easy process, just turn the machine off and allow it to stay off for a few minutes.
You then need to turn it back on and see if the issue has been resolved.
Try to reset your Keurig
If all the things that you have already tried are still not working, you may need to manually reset your machine. To do that, follow these steps:
- Hit any button on the machine and turn the Keurig on.
- Press and hold the arrow buttons on the machine at the same time to enter the menu.
- Click over to next.
- If you want a full factory reset you should go to options and advance settings until you see the factory reset option. This will wipe any preferences that you may have set and will fully reset the machine.
- You then need to confirm the choice and allow the machine time to reset.
- Depending on how many preferences you have and how many settings you have stored, this can take a few minutes to complete.
- After the reset is complete, your machine will tell you to unplug your machine for about ten seconds then plug it back in.
- This should resolve any issues that might be going on with the motherboard of the machine and the inner workings of the computer of the coffee maker.
Get your Keurig in for repair service
If you have tried all of these options and you are still not having success, you may need to have your machine sent off for repair.
You can contact support and as long as you have a warranty on the machine, they can have it sent in and take a look at it to see what might be causing the issue and what can be done to repair it.
If they cannot repair it, you may be able to get a replacement depending on your warranty for the machine you purchased.
What are the consequences of a Keurig that keeps turning off?
The consequences of a Keurig that keeps turning off can include annoyance and frustration.
You may have to call customer service to get the machine up and running again, which can be inconvenient.
You may also need to clean the machine or descale it if the issue is not resolved by calling support.
If you find that your brewer is turning off randomly, it could be due to clogged needles or a broken needle in the machine.
It may also be caused by a malfunctioning Auto ON/OFF feature on your machine, which will need to be checked to see if it is turned on correctly.
A broken or clogged needle in the coffee machine can cause it to turn off randomly and may also result in damage to your brewer if left unchecked for too long before being repaired or replaced by a technician from Keurig’s technical support team.
Avoiding the problem may end up making it worse. If you hold off on troubleshooting the issue, it can be permanently damaged and require a full replacement.
What are some tips to prevent your Keurig from turning off?
Want to keep your Keurig machine running smoothly? Here are some tips to help keep it running right:
- Clean the bottom of your K-cups regularly.
- Descale your Keurig at least every four to six months, depending on how often you use it.
- Make sure that there is no puncture at the bottom of the k-cup.
- Check that the magnet inside your water reservoir is properly aligned.
- If you have broken or clogged needles, replace them immediately with this part.
- Resetting your machine should do the trick! Just unplug it for 2 minutes, then plug it back in and start brewing again.
Make sure you follow these basic steps on a regular basis.
You don’t have to do it all the time but once every few months you should check to make sure that your Keurig it’s not showing any faulty issues.
It could end up saving you a lot of money in the long run.
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